Regarding payment

Last Updated: July 1, 2026

At Raymond Wear Ltd, we are committed to providing a secure, transparent, and seamless checkout experience for all our customers. This Payment Policy outlines the accepted payment methods, billing procedures, and security measures in place to protect your financial information when shopping at raymondio.net.

1. Accepted Payment Methods

We currently accept the following payment methods for online purchases:

Credit & Debit Cards: Visa, Mastercard, and American Express.
Digital Wallets: Apple Pay and Google Pay (where available).

All transactions are processed in British Pounds Sterling (GBP). If you are using a payment method issued in another currency, your bank may apply a foreign exchange fee.

2. Secure Payment Processing

Your security is our top priority. We do not store, process, or collect your full credit card details on our servers. All payment transactions are securely encrypted and processed through Stripe, a globally recognized and PCI-DSS compliant payment gateway.

3. Billing & Charges

You will be charged for your order at the time of checkout. The total amount billed will include the cost of the selected jewelry, applicable shipping fees, and any applicable taxes (e.g., UK VAT or international import duties). Please ensure your billing address matches the address on file with your bank.

4. Failed or Declined Transactions

If your payment is declined, please verify your card details and account funds. Common reasons include incorrect billing addresses, bank security blocks on online transactions, or insufficient funds. If issues persist, please contact your bank or reach out to us at mailto:payment@raymondio.net.

5. Refunds & Chargebacks

Refunds for approved returns will be processed to the original payment method. We strongly advise against initiating a chargeback without first contacting us. Unauthorized chargebacks may result in account suspension.

6. Fraud Prevention

To protect our customers and business, we employ automated fraud detection systems. We reserve the right to request additional verification (such as ID or proof of address) before fulfilling an order if suspicious activity is detected.

7. Contact Us

For payment or billing questions, please contact:
Raymond Wear Ltd
Email: mailto:payment@raymondio.net
Phone: +44 7426152550
Address: 148 Milton Drive, Buckie, Banffshire, United Kingdom, AB56 1NZ

Regarding payment